Custom Built Furniture FAQ's

image22

WHAT TYPE OF WOOD DO YOU USE?

Rustic Collection

This collection is made from reclaimed barn wood giving the furniture its iconic rustic, farmhouse touch.


Signature Collection

We use Ash, Cherry, Red Oak, Maple, White Oak, Walnut, etc. for our Signature Collection Pieces. These are all hardwood materials that are kiln dried which aids in top quality furniture and longevity.

HOW LONG DOES IT TAKE TO BUILD?

Typically, it takes 2-4 weeks from start to finish. Things that factor into this is how large and complicated the piece

DO YOU SHIP?

We do deliver up to 2 hours from our shop in Williamstown, KY. Anything over this, we use a shipping company to ship your furniture.

CAN I CUSTOMIZE EXACTLY WHAT I WANT BUILT?

Yes, click the button below to find out more how to do this. You can select your legs, chairs, as well as see paint and stain color options to help you in your selection.

HOW MANY PEOPLE WILL BE ABLE TO FIT AROUND MY DINING TABLE?

  

This is a general guideline we use (can vary slightly, depending on the style chair you are using). Keep in mind, if you use a bench on one or both sides you will be able to fit more people.
 

Rectangular Tables:

  • 5 FT seats 4 people comfortably
  • 6 FT seats 4-6 people comfortably
  • 7 FT seats 6-8 people comfortably
  • 8 FT seats 8-10 people comfortably
  • 9 FT seats 10-12 people comfortably
  • 10 FT seats 12 people comfortably

Round Tables:

  • 36"-48" seats 4 people comfortably
  • 54" seats 5-6 people comfortably
  • 60" seats 6-7 people comfortably


*This guide ill vary depending on size and style of chairs. 


CAN I GET A SWATCH SAMPLE TO DECIDE WHICH STAIN AND/OR PAINT BEST MATCHES MY HOME?

Yes, you will need to send an email to FarmhouseFurnitureKY@gmail.com to request which stain(s) and/or paint(s) you would like to see. We will then send it out to you for $7.50 per swatch. 

Refinished Furniture FAQ's

image23

HOW LONG DOES IT TAKE TO FINISH A PIECE OF FURNITURE?

It takes about 10 days from the time you bring it to our shop.

WHAT PROCESS TO USE TO REFINISH FURNITURE

Step #1: Sand old varnish, stain, and paint.

Step #2: Paint furniture (sometimes, it needs primed depending on how much of the old varnish/paint was not able to be removed during sanding.

Step #4: Stain areas of table that client requested.

Step #5: Apply 3-4 coats of polyurethane to stained areas.

Step #6: Repeat step #5 two more times after using 220 grit sand paper to smooth surface.

Step #7: Touchups

WHAT TYPE OF STAIN DO YOU USE?

WHAT TYPE OF PAINT DO YOU USE?

We use Sherwin William's newest and more durable product that they have created thus far, Emerald Urethane Trim Enamel

WHAT IS YOUR PRICING?

This all depends on the specific piece you want refinished. Factors that are included in quote is size/dimensions, damages/repairs, pickup/delivery, etc. 

  • Dining Tables - $400-$1500
  • China Cabinets - $350-$1800
  • Buffets - $250-$750
  • Coffee Tables - $150-$450

PRICING FAQ's

image24

IS THERE A DEPOSIT?

  Yes. All orders require a 50% deposit to hold your spot and begin the project. Deposits are nonrefundable once your order has begun.  

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

 Cash, Check (All Checks Made Out to Farmhouse Furniture Ky), Credit Card, Paypal, and Venmo. Or we can send you an invoice to your email.

*Email us at FarmhouseFurnitureKY@gmail.com to find out Paypal and Venmo username. 

DO YOU CHARGE TAXES?

 Yes, we charge 6% (Kentucky) sales tax for all sales. 

ARE THERE FEES APPLIED TO CREDIT CARDS?

 If you are using a credit card or debit card at our retail location, our system charges customers an additional 3% on top of the total price and sales tax.  

I DON’T WANT CHEAP, I WANT QUALITY AND LONGEVITY FROM MY PIECE OF FURNITURE? WHAT ARE MY OPTIONS?

 We are very proud of our Signature Collection, which is built from all furniture grade, hardwood materials. These furniture pieces are going to be pieces that you will want to pass down to your grandchildren. Select from any of our signature species of wood including, Ash, Cherry, Maple, Red Oak, White Oak, Walnut, etc.

Average Prices:

Dining Sets - $2500-$5000

DELIVERY & PICKUP FAQ's

WHAT ARE YOUR DELIVERY OPTIONS?

WHAT ARE YOUR DELIVERY OPTIONS?

WHAT ARE YOUR DELIVERY OPTIONS?

Email  custombuild@farmhousefurnitureky.com with your address to get a quote for delivery. We deliver up to 2 hours from our shop in Williamstown, KY

CAN I PICKUP MY FURNITURE?

WHAT ARE YOUR DELIVERY OPTIONS?

WHAT ARE YOUR DELIVERY OPTIONS?

  Yes, you also have the option to pick up your order. For pick up, you will be able to schedule a date and time with us to stop by our shop to pickup.

WHERE ARE YOU LOCATED?

WHAT ARE YOUR DELIVERY OPTIONS?

WHERE ARE YOU LOCATED?

112 South Main St., Williamstown, KY 41097

We are across the street from Forcht Bank and under Rock Paper Scissors Salon.

REFUND POLICY

  At Farmhouse Furniture KY, we take pride in the high quality craftsmanship of our furniture. Our attention to detail from start to finish of a piece of furniture is meticulous. And so is our commitment to customer satisfaction. If you are not 100% satisfied with your new farmhouse furniture, this needs to be expressed upon pickup and we will do our best to make adjustments to your order to meet your satisfaction. If we cannot make it right, we will issue a full refund. By choosing to accept your order on the day of pickup confirms you are fully accepting your order in its "as is," unique, rustic condition. Meaning you are fully satisfied to keep it forever.
 

NOTE TO POTENTIAL BUYERS
We have a 30 Day Warranty on all of our furniture including our custom builds and our refinished pieces. 


Refinished Pieces - These pieces are normally second-hand or antique, and not always perfect! We do our best to source and buy furniture that is sturdy and still usable. If we are selling it, we have determined that it is solid. Like all furniture, you should expect some "wear and tear". Over time, the paint is likely to chip and you will experience scuffs and nicks. After the 30 days, we do not accept returns or give refunds. 


We give out touchup paint for cases listed above, however, if you need further attention to your furniture, you can reach out to us and we will access the damages and charge a repair service fee. This fee will depend on the damages. 


Custom Furniture - Custom built furniture is meant to last much longer and we build them with those intentions in mind. If you experience any warping in your furniture, we will replace to the tops for free! Please note that we use kiln dried, furniture grade lumber for all of our custom builds which means the moisture levels are very low when built. This prevents splitting, cracking, and warping! However, wood is like a sponge and expands and contracts based on humidity. You will need to keep the humidity in your home between 45% and 55% for ideal conditions for your furniture. Splitting, cracking, and warping on your furniture could mean that the humidity in your home is too high and/or too low.

image25